Privacy Policy
LAST UPDATED: December 31, 2025
1. Introduction
SPEAR Trading (“SPEAR”, “we”, “our”, “us”), powered by Kneuvera Business Solutions & Services, is committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded. This Privacy Policy (“Policy”) explains how SPEAR Trading (“SPEAR Trading”) collects, stores, processes, and protects information when you use our website, services, educational products, and trading-related tools (collectively, the “Services”). By accessing or using the Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
2. What Information Does SPEAR Trading Collect?
A. Personal Information
When you express interest in our Services or register for an account, we may collect:
Name, Email address, Telephone number, Address and/or Company or business name.
Any additional contact details you voluntarily provide.
This information (“Personal Contact Information”) is used strictly to provide support, deliver Services, and communicate updates.
B. Billing Information
For paid Services, billing information may include:
Billing name, Billing address, Payment details
All payment processing is handled securely by Stripe. SPEAR Trading does NOT store your credit card information.
Refer to Stripe’s Privacy Policy for more information.
C. Data, Diagnostic & Login Information
Through your use of the platform, you may upload or create information (“Data”) such as:
User details, Email configurations, Uploaded files or images, Trading-related materials, Any additional contact details you voluntarily provide. Diagnostic Information may be collected to resolve technical issues, including system errors and crash logs. Certain login information may also be stored locally on your device to streamline access (“Login Information”).
D. Analytics Information
SPEAR Trading may automatically collect analytics data such as but not limited to:
IP address, Browser type, Device type, Usage behavior, Pages viewed, Links clicked
Cookies and tracking technologies may be used to enhance user experience and understand how Services are used.
3. How SPEAR Trading Uses Your Information
Your information is used for:
- Delivering, maintaining, and improving our Services
- Managing your account and subscription
- Sending updates, announcements, and communications
- Processing payments (via Stripe only)
- Providing customer support
- Enhancing user experience and functionality
- Ensuring platform security
SPEAR Trading and Kneuvera Business Solutions & Services do NOT sell or trade customer information.
Data is used strictly for operational needs and to improve service quality.
4. Sharing & Disclosure of Information
Your information may only be shared under the following conditions:
A. With Service Providers
Trusted third-party vendors assist with:
Payment processing (Stripe), Data storage, Customer service, Analytics, and Technical maintenance. These providers may access information solely to perform tasks on our behalf and must comply with confidentiality obligations.
B. Legal Requirements
SPEAR Trading may disclose information if required to:
Comply with a subpoena, court order, or legal request, Prevent fraud or investigate abuse. Protect the rights, safety, and security of SPEAR Trading, its users, or the public.
C. Business Transfers
If SPEAR Trading undergoes a merger, acquisition, or restructuring, user information may be transferred as part of the business assets. The new entity will remain bound by this Privacy Policy until otherwise updated.
D. Community Features
Any information shared publicly in:
Forums, Blogs, Community pages, Chatrooms may be visible to others and remain viewable even after account deletion.
5. Data Protection & Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no transmission method is 100% secure. Users share and store data at their own discretion.
6. Data Retention
We retain your information:
- As long as your account remains active
- As needed for legal, operational, or compliance purposes
If you delete your account through SPEAR Trading customer care, your data will be removed from active servers; however, some data may temporarily remain in backups.
7. Users in the EU, UK, EEA & GDPR Rights
If you reside in these regions, you may:
- Request access to your personal data
- Request correction or deletion
- Restrict or object to data processing
- Request data portability
All requests must be submitted in writing to SPEAR Trading.
8. California Residents (CCPA Rights)
California users may request:
- Access to collected data
- Deletion of personal data
- Disclosure of data usage
Requests can be submitted via designated channels provided by SPEAR Trading.
9. Cookies & Tracking Technologies
Cookies may be used to:
- Improve website functionality
- Analyze site traffic
- Personalize user experience
- Enable certain features
Users may disable cookies via browser settings, though some features may not function properly.
10. Changes to This Policy
We may update this Privacy Policy periodically. If significant changes occur, we will notify users via:
- Notice on the website
- Updated “Last Updated” date at the top of this page
Continued use of the Services after updates signifies your acceptance of the revised Policy.
Contact Us
For questions, concerns, or privacy requests, please contact:
Email: [email protected]
Privacy Policy
LAST UPDATED: December 31, 2025
1. Introduction
SPEAR Trading (“SPEAR”, “we”, “our”, “us”), powered by Kneuvera Business Solutions & Services, is committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded. This Privacy Policy (“Policy”) explains how SPEAR Trading (“SPEAR Trading”) collects, stores, processes, and protects information when you use our website, services, educational products, and trading-related tools (collectively, the “Services”). By accessing or using the Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
2. What Information Does SPEAR Trading Collect?
A. Personal Information
When you express interest in our Services or register for an account, we may collect:
Name, Email address, Telephone number, Address and/or Company or business name.
Any additional contact details you voluntarily provide.
This information (“Personal Contact Information”) is used strictly to provide support, deliver Services, and communicate updates.
B. Billing Information
For paid Services, billing information may include:
Billing name, Billing address, Payment details
All payment processing is handled securely by Stripe. SPEAR Trading does NOT store your credit card information.
Refer to Stripe’s Privacy Policy for more information.
C. Data, Diagnostic & Login Information
Through your use of the platform, you may upload or create information (“Data”) such as:
User details, Email configurations, Uploaded files or images, Trading-related materials, Any additional contact details you voluntarily provide. Diagnostic Information may be collected to resolve technical issues, including system errors and crash logs. Certain login information may also be stored locally on your device to streamline access (“Login Information”).
D. Analytics Information
SPEAR Trading may automatically collect analytics data such as but not limited to:
IP address, Browser type, Device type, Usage behavior, Pages viewed, Links clicked
Cookies and tracking technologies may be used to enhance user experience and understand how Services are used.
3. How SPEAR Trading Uses Your Information
Your information is used for:
- Delivering, maintaining, and improving our Services
- Managing your account and subscription
- Sending updates, announcements, and communications
- Processing payments (via Stripe only)
- Providing customer support
- Enhancing user experience and functionality
- Ensuring platform security
SPEAR Trading and Kneuvera Business Solutions & Services do NOT sell or trade customer information.
Data is used strictly for operational needs and to improve service quality.
4. Sharing & Disclosure of Information
Your information may only be shared under the following conditions:
A. With Service Providers
Trusted third-party vendors assist with:
Payment processing (Stripe), Data storage, Customer service, Analytics, and Technical maintenance. These providers may access information solely to perform tasks on our behalf and must comply with confidentiality obligations.
B. Legal Requirements
SPEAR Trading may disclose information if required to:
Comply with a subpoena, court order, or legal request, Prevent fraud or investigate abuse. Protect the rights, safety, and security of SPEAR Trading, its users, or the public.
C. Business Transfers
If SPEAR Trading undergoes a merger, acquisition, or restructuring, user information may be transferred as part of the business assets. The new entity will remain bound by this Privacy Policy until otherwise updated.
D. Community Features
Any information shared publicly in:
Forums, Blogs, Community pages, Chatrooms may be visible to others and remain viewable even after account deletion.
5. Data Protection & Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no transmission method is 100% secure. Users share and store data at their own discretion.
6. Data Retention
We retain your information:
- As long as your account remains active
- As needed for legal, operational, or compliance purposes
If you delete your account through SPEAR Trading customer care, your data will be removed from active servers; however, some data may temporarily remain in backups.
7. Users in the EU, UK, EEA & GDPR Rights
If you reside in these regions, you may:
- Request access to your personal data
- Request correction or deletion
- Restrict or object to data processing
- Request data portability
All requests must be submitted in writing to SPEAR Trading.
8. California Residents (CCPA Rights)
California users may request:
- Access to collected data
- Deletion of personal data
- Disclosure of data usage
Requests can be submitted via designated channels provided by SPEAR Trading.
9. Cookies & Tracking Technologies
Cookies may be used to:
- Improve website functionality
- Analyze site traffic
- Personalize user experience
- Enable certain features
Users may disable cookies via browser settings, though some features may not function properly.
10. Changes to This Policy
We may update this Privacy Policy periodically. If significant changes occur, we will notify users via:
- Notice on the website
- Updated “Last Updated” date at the top of this page
Continued use of the Services after updates signifies your acceptance of the revised Policy.
Contact Us
For questions, concerns, or privacy requests, please contact:
Email: [email protected]